Preparing for NERIS Onboarding: What to Expect

By: Kelly Pithan, Director of Customer Success

The National Emergency Response Information System (NERIS) is set to revolutionize incident reporting for fire departments, replacing the decades-old NFIRS. Designed to address the challenges of traditional reporting systems, NERIS offers a streamlined platform that integrates real-time data, advanced analytics, and simplified workflows.

Why NERIS is a Game-Changer

NERIS isn’t just an upgrade—it’s a reimagining of how fire departments collect and utilize data. Here’s what makes NERIS stand out:

  • Enhanced Integration: NERIS connects seamlessly with tools like CAD systems, pre-plan software, and resource management platforms, providing a complete picture of incidents.
  • Streamlined Reporting: Simplified data entry reduces administrative burdens, giving firefighters more time to focus on response efforts.
  • Advanced Analytics: The platform’s powerful analytics tools allow departments to identify trends, optimize resource allocation, and improve decision-making.

For fire departments, NERIS represents a step forward in how information is collected, analyzed, and applied to improve outcomes for every department.

NERIS Transition Timeline

The U.S. Fire Administration (USFA) has outlined a phased approach for the transition to NERIS. Early adopters are already testing the platform (Spring 2024), with full rollout expected over the next two years. Key milestones include:

  • 2024: Expanded beta testing with select departments to refine the platform and address usability concerns.
  • Early 2025: Broader access to the NERIS platform for additional fire departments.
  • Mid-Late 2025: NERIS will slowly be rolled out to departments nationwide, allowing departments to transition in their own timing by the end of the year. 
  • 2026: Beginning January 1, 2026, all reporting must occur in NERIS as NFIRS will be made unavailable for reporting. NFIRS data will still be archived but still accessible.

Fire departments should monitor updates from the USFA and engage in informational webinars and training sessions to stay informed about the timeline and transition steps.

Preparing Your Department for NERIS

To make the onboarding process as smooth as possible, fire departments should take proactive steps now:

  1. Evaluate Current Data Practices: Review your NFIRS data for accuracy and ensure adherence to NERIS core data schemas.
  2. Upgrade Technology: Ensure your systems, including CAD software and hardware, meet NERIS compatibility requirements.
  3. Invest in Training: Familiarize your team with NERIS functionality through webinars, workshops, and other training resources.
  4. Engage Stakeholders: Include leadership, IT staff, and frontline personnel in planning discussions to foster collaboration.
  5. Plan for Implementation: Develop a timeline for transitioning to NERIS, including key milestones and checkpoints.

How Emergent Can Help

Emergent is committed to helping fire departments navigate the transition to NERIS with confidence. Our public safety solutions are designed to integrate seamlessly with the new platform, providing the tools and support departments of any size need to succeed. Here’s how we’re helping:

  • Enhanced Data Integration: Our solutions are designed to seamlessly connect with NERIS, allowing departments to consolidate CAD, pre-plan, and inspection data for more comprehensive and simplified reporting.
  • Training Support: Our team offers training sessions tailored to your department’s needs, making the transition as smooth as possible.
  • Continuous Updates: Emergent follows the USFA closely to stay ahead of NERIS developments and ensure our solutions align with evolving standards.

Partnering with Emergent ensures that your department can focus on what matters most—protecting lives and property—while we handle the technical details.

Embracing the Future of Reporting

The transition to NERIS is a major milestone for the fire service, offering departments the chance to modernize their operations and leverage data in new and impactful ways. While any change comes with its challenges, proactive preparation and the right support can make all the difference.

NERIS is not just another new system; it’s about embracing a new way of thinking about data and its role in emergency response. By understanding what’s ahead and taking steps now to prepare, fire departments can position themselves to thrive in this next era of reporting and resource management.

Emergent is here to help make that transition seamless and successful. Reach out to our team today to learn more about how we can support your department through this exciting change.

NERIS Onboarding FAQs

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What happens to a department's historical NFIRS data after the transition?

Historical NFIRS data will not automatically migrate into the new NERIS platform. Fire departments must export and archive their legacy data from eNFIRS before January 31, 2026, to comply with local record retention laws. After that date, accessing old reports through the federal system will be impossible.

Who should be assigned to manage the NERIS platform at the department level?

Every department needs to designate one or two specific personnel to act as NERIS Site Administrators. These administrators are responsible for building the agency profile, managing user permissions, and troubleshooting data submission errors. Relying solely on the fire chief for this role is highly discouraged to ensure continuity of operations.

What are the options for departments that do not use a third-party RMS?

Access to the core NERIS platform is provided at no cost to verified fire departments. Agencies without a dedicated RMS can utilize the free, web-based NERIS data capture application. This application works on desktops, tablets, and mobile devices to allow direct incident entry from the firehouse or the field.

What are the key differences between entering an incident in NFIRS versus NERIS?

NFIRS relied heavily on a rigid set of numeric codes that were often confusing and prone to errors. NERIS utilizes a modern, plain-language interface that walks the officer through the report. It also captures expanded operational data like contamination reduction tactics and specific ventilation efforts.

How will NERIS improve local community risk reduction efforts?

Because NERIS processes data in near real-time, fire departments gain immediate access to analytical dashboards. Fire marshals and training officers can track trending metrics like turnout times, geographic call density, and specific hazard types to allocate resources and adjust community risk reduction programs quickly.

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